Your privacy matters to us. This policy explains exactly what personal information BC999 collects when you use our platform, how we use it, who we share it with and what rights you have over your own data.
A plain-English summary of the key data protection areas before you go through the full policy below.
We collect the information you provide at registration – name, date of birth, contact details – plus payment method data for processing your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer.
Your data is used to manage your account, process transactions, verify your identity, deliver customer support and ensure responsible gaming tools work correctly. We do not use your data to send unsolicited marketing without your consent.
We share payment-related data only with the payment processors you choose – JazzCash, Easypaisa, Raast or your bank. We do not sell personal data to third parties or share it for advertising purposes.
All data transmitted between you and BC999 is encrypted. Account passwords are stored securely and never transmitted in plain text. We apply access controls internally so that only authorised staff can handle account-level data.
You can request access to the personal data we hold about you, ask for corrections and request deletion of your account data. These rights are set out in full in the policy below and can be exercised by contacting our support team.
BC999 uses cookies to keep you logged in, remember your preferences and understand how the platform is being used so we can improve it. You can manage cookie preferences through your browser settings at any time.
This Privacy Policy explains how BC999 – the operator of the platform available at bc999.plus and through the BC999 mobile app – collects, uses, stores and protects personal information relating to registered players and visitors. It also explains the rights you have in relation to your data and how you can exercise them.
By creating a BC999 account or by continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how your personal information is handled as described here. If you have any questions that are not answered by this document, the support team is available to help.
This policy should be read alongside the Terms and Conditions, which govern the overall use of BC999. Where any part of this policy relates to responsible gaming, additional detail is available on the Responsible Gaming page.
BC999 collects personal information at various points during your use of the platform. The categories of data collected are as follows:
When you create a BC999 account, you provide your full name, date of birth, email address and a contact number. This information is required to set up and verify your account. Providing inaccurate registration data is a breach of the Terms and Conditions.
When a withdrawal is requested or when BC999 initiates an account review, you may be asked to provide a copy of a government-issued identity document such as a CNIC. This is used solely to confirm your identity and is handled confidentially.
Every deposit and withdrawal you make at BC999 generates a transaction record that includes the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet), the date and time, and the transaction status. This data is retained for account management and financial reconciliation purposes.
When you use the BC999 website or mobile app, we automatically collect certain technical information including your IP address, device type, browser type and version, operating system, pages visited, time spent on each page and general geographic region. This data is used to improve platform performance and to detect unusual or potentially fraudulent activity.
If you contact BC999 support via live chat or any other channel, the content of those conversations is retained for quality assurance and to help resolve any follow-up issues related to the same matter.
If you set deposit limits, wagering caps, session reminders, a cooling-off period or request self-exclusion, those preferences and the dates on which they were set are recorded. This data is used strictly to enforce the tools you have activated and is not used for any other purpose.
The personal data BC999 holds is used for specific, legitimate purposes. Below is a summary of the main ways in which your data is used:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity verification data |
| Processing deposits and withdrawals in PKR | Transaction data, payment method details |
| Identity verification before withdrawals | CNIC or equivalent government-issued document |
| Fraud detection and security monitoring | Usage data, IP address, transaction patterns |
| Customer support and dispute resolution | Support conversation records, account data |
| Responsible gaming tool enforcement | Limit preferences, session data |
| Platform performance and improvement | Anonymised usage and device data |
| Communications about your account | Email address, contact number |
BC999 does not use your personal data to build advertising profiles or sell audience data to third parties. If BC999 wishes to send you promotional communications about bonuses, offers or new features, it will only do so if you have opted in or where permitted in connection with your existing account relationship.
All financial transactions on BC999 are carried out in PKR. When you make a deposit or request a withdrawal, the payment method you choose – whether JazzCash, Easypaisa, Raast, a bank transfer, a debit or credit card, or another supported mobile wallet – processes the transaction on its own infrastructure. BC999 receives confirmation of the transaction and records the outcome but does not store full card numbers or mobile wallet PINs on its own servers.
Payment data shared with third-party processors such as JazzCash and Easypaisa is limited to what is strictly necessary to complete your specific transaction. Each of these providers operates under its own privacy and data security standards. BC999 selects payment partners that maintain appropriate security practices, but is not responsible for the internal data handling of those third-party services once data has been passed to them for transaction processing.
If a chargeback or payment dispute is initiated, BC999 may be required to share transaction records with the relevant payment provider or financial institution in order to resolve the dispute. This is a standard part of payment processing and does not constitute a sale or misuse of your data.
BC999 does not sell personal data. Sharing of personal data is limited to the following circumstances:
In all cases, data sharing is governed by appropriate data protection standards and is limited to what is necessary for the stated purpose.
BC999 retains personal data for as long as your account is active and for a reasonable period thereafter. Transaction and account records are kept for a minimum period to allow for the resolution of any disputes, chargebacks or account reviews that may arise after account closure.
Responsible gaming data – including any self-exclusion or cooling-off records – is retained for the full duration of any active exclusion and for a period after its expiry in order to prevent re-registration in breach of those preferences.
When data is no longer required for any of the purposes described in this policy, it is securely deleted or anonymised so that it can no longer be linked to any individual player.
BC999 takes the security of your personal data seriously. The following technical and operational measures are in place to protect your information:
While BC999 applies robust security practices, no online platform can guarantee absolute security against all possible threats. Players are strongly encouraged to use a unique, strong password for their BC999 account and to keep their login credentials private. If you believe your account has been compromised, contact support immediately.
BC999 uses cookies and similar technologies on the website and within the app. Cookies are small files stored on your device that help the platform function correctly and allow BC999 to understand how players are using the service.
You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the BC999 platform, including your ability to stay logged in. Analytics and preference cookies can generally be disabled without affecting core platform features.
As a BC999 account holder, you have a number of rights in relation to the personal data we hold about you. These rights can be exercised by contacting the BC999 support team.
You can request a copy of the personal data BC999 holds about your account. We will provide this within a reasonable timeframe.
If any personal data we hold is inaccurate or out of date, you can ask us to correct it. Contact support with the correct details.
You can request deletion of your account and associated personal data. Some records may be retained for the minimum period required for financial and security purposes.
You can object to the use of your data for certain purposes, including direct marketing communications. Your objection will be actioned promptly.
You can request your account data in a portable format so that you can transfer it to another service if you wish.
In certain circumstances you can ask BC999 to restrict the processing of your data while an issue is being resolved, without requiring full deletion.
To exercise any of these rights, please contact the BC999 support team directly. We will acknowledge your request and respond within a reasonable period. There is no charge for exercising your data rights.
If BC999 identifies or has reason to believe that an account belongs to a person under 18 years of age, that account will be suspended immediately and any deposits held within it will be reviewed. If you are a parent or guardian and believe a minor has registered an account at BC999, please contact support so we can take appropriate action promptly.
BC999 also recommends that parents and guardians use parental control software on shared devices to help prevent access to online gaming platforms by anyone under the age of 18.
BC999 may update this Privacy Policy from time to time as the platform evolves or as legal and operational requirements change. When material changes are made, registered players will be notified via a platform notification or by email to the address held on their account. The revised policy will be published on this page with an updated effective date at the top of the document.
Continued use of BC999 after an updated policy has been published constitutes your acceptance of the changes. If you disagree with a change to the Privacy Policy, you should stop using the platform and contact support to discuss closing your account.
If you have any questions about this Privacy Policy, about the data BC999 holds on your account, or if you wish to exercise any of your data rights, please get in touch with the support team. We are available every day via live chat within the platform.
For account-specific questions, please have your registered email address ready so the team can locate your account quickly. For data deletion or subject access requests, we may need to verify your identity before processing the request.
For further reading on how BC999 manages player safety and wellbeing, visit the Responsible Gaming page. For full platform rules, see the Terms and Conditions. Common questions are answered in the FAQ section.
Register in minutes, deposit in PKR via JazzCash or Easypaisa and enjoy live casino, cricket betting and hundreds of games – securely and safely.